🔒 Your information
Privacy Policy
We collect only the information needed to answer your call or email, schedule appliance repair or installation, and keep that process clear.
This page explains what we collect, why we use it, when we share it, and how you can ask questions about your information.
If anything here is unclear, contact us – we prefer a short honest answer over legal fog.
👀 Summary
At a glance
A quick overview before the full policy details below.
What we collect
Name, phone, email, service address, appliance details and the messages you send when requesting repair or installation help.
Why we use it
To schedule visits, diagnose issues, confirm estimates, arrange parts and communicate about your service request.
Who we share with
Only when needed for the job – for example parts suppliers or payment processors – or when the law requires it.
Your choices
You can ask what we hold, request a correction, or ask us to stop non-essential follow-up. Contact details are below.
📄 Details
Full policy details
Read each section for a clear picture of how Appliance Rescue Team handles personal information.
1. Who this policy covers
This Privacy Policy explains how Appliance Rescue Team collects, uses and protects personal information when you visit appliancerescue.team, call us, email us, or request appliance repair or installation service in Florida.
We designed this page to be readable: short sections, plain language, and no hidden surprises about how customer information is handled.
2. Information we collect
We collect only what we need to respond to a service request and run the business responsibly:
- Contact details – name, phone number, email address and preferred way to reach you.
- Service details – address or community, appliance type, brand, model (if known), symptoms and urgency.
- Messages you send – call notes, emails and schedule requests related to repair or installation.
- Service records – diagnosis notes, parts used, invoices and follow-up communications after a visit.
- Website basics – standard technical data such as browser type, device type and pages viewed, used to keep the site working and secure.
We do not ask for information we do not need to diagnose, schedule or complete your appliance service.
3. How we use your information
Your information is used to:
- Respond to calls and emails and schedule repair or installation visits.
- Diagnose appliance problems and explain repair options before work is approved.
- Order parts, confirm availability and update you on timing.
- Send invoices, payment instructions and service follow-up when relevant.
- Improve our website and service process based on common customer questions.
- Comply with legal, accounting and safety obligations.
We do not sell customer contact lists. Marketing messages, if any, are limited and you can ask us to stop.
4. When we share information
We share personal information only when it is necessary:
- Service partners – for example a parts supplier or logistics provider if needed to complete a repair.
- Payment processors – if you pay by card or another electronic method.
- Hosting and tools – website hosting, email and phone systems that help us operate securely.
- Legal requirements – when we must respond to a lawful request or protect rights, safety or property.
Anyone who helps us process information is expected to handle it carefully and only for the purpose we assign.
5. Cookies and website tools
Our website may use essential cookies or similar technology so pages load correctly, forms work and security features stay active. We may also use basic analytics to understand which pages help customers most.
You can control cookies through your browser settings. Blocking some cookies may affect how certain site features behave.
6. How we protect and retain data
We take reasonable technical and organizational steps to protect personal information against loss, misuse and unauthorized access. No method of transmission or storage is perfectly secure, so we also limit access to people who need the information for service.
We keep service records for as long as needed to complete the job, handle warranties or follow-ups, meet accounting needs and resolve disputes. When records are no longer needed, we delete or de-identify them in a practical way.
7. Your choices and requests
You may contact us to:
- Ask what personal information we hold about a service request.
- Correct inaccurate contact or address details.
- Request deletion where we are not required to keep the record.
- Ask us to stop non-essential follow-up messages.
We may need to verify that the request comes from the right person before making changes.
8. Children and third-party links
Our services are intended for homeowners and adults arranging appliance repair or installation. We do not knowingly collect personal information from children.
Our site may link to third-party profiles such as Yelp, Thumbtack or Google Maps. Those sites have their own privacy practices. Please review their policies before sharing information there.
9. Updates to this policy
We may update this Privacy Policy when our practices, tools or legal requirements change. The updated version will be posted on this page with a revised date. Continued use of the website or our services after an update means the revised policy applies to new interactions.
Last updated: July 25, 2026
10. Contact Appliance Rescue Team
Questions about privacy or a specific service record? Reach us directly:
- Phone: +1 941 Push to show or +1 650 Push to show
- Email: info@appliancerescue.team
- Service area: Florida communities we list on our service areas pages