Terms
Terms of Service
These terms explain how Appliance Rescue Team handles appliance repair requests, scheduling, diagnostics, parts, payments and service communications.
1. Estimates and diagnostics
Initial information shared by phone or email is used to understand the appliance type, brand, symptoms and service location. Final repair recommendations are made after diagnosis.
2. Scheduling
Appointment windows depend on technician availability, traffic, parts and the urgency of the appliance issue. We contact customers if timing needs to change.
3. Parts and repairs
Some repairs can be completed during the first visit; others require parts ordering. We explain expected parts timelines and repair value before proceeding.
4. Pricing and payment
Pricing is confirmed directly before approved work begins. Diagnostic, labor and parts charges may vary by appliance, model, access and issue.
5. Warranty and limitations
Repair warranty terms, if applicable, are confirmed on the service invoice. Warranty does not cover unrelated failures, misuse, pre-existing installation problems or inaccessible appliances.
6. Communications
By calling or emailing, you agree that Appliance Rescue Team may contact you about scheduling, service status, estimates and follow-up for your repair request.
7. Website content
Website information is general and does not guarantee that a specific appliance can be repaired before diagnosis.